Delete Your Account

This page explains how users can request deletion of their Glamora account and associated app data. Glamora is operated by 03 Studios / Manuel Thurner, Weinstraße 6, 39057 Girlan BZ, Italy.

The fastest way to delete your Glamora account is directly inside the app:

1. Open Glamora.
2. Go to Settings.
3. Select Delete account.
4. Confirm the deletion request.

After confirmation, Glamora will delete your account and associated app-side personal data where technically possible, unless we must keep certain records for legal, purchase, fraud-prevention, security, accounting, or dispute-resolution reasons.

If you cannot access the app, you can request account deletion by emailing contact@03-studios.com. Please include “Glamora account deletion request” in the subject and contact us from the email address linked to your Glamora account where possible.

We may ask for additional information only where needed to verify that the account belongs to you.

When your account is deleted, Glamora deletes or disconnects account-related app data where technically possible, including:

• your Glamora account profile and account identifiers;
• authentication state stored by our backend;
• app-side preference, onboarding, and profile data associated with the account;
• server-side subscription entitlement records where deletion is legally and technically possible;
• push-notification device records associated with the account where present.

Some data may be retained where required or permitted by law, including:

• purchase, refund, subscription, and entitlement records needed for accounting, tax, fraud prevention, legal compliance, or dispute resolution;
• security, abuse-prevention, and operational logs retained for service protection and troubleshooting;
• records retained by Apple App Store, Superwall, Firebase, Supabase, OpenAI, or other service providers under their own legal obligations and retention policies;
• local data stored only on your device, such as local try-on history or generated previews, unless you remove it in the app, clear app data, or delete the app.

We aim to process verified deletion requests as soon as reasonably possible. Some retained records may remain for the period required by law or for legitimate security, accounting, fraud-prevention, or dispute-resolution purposes.

For more details about how Glamora processes data, please read the Glamora Privacy Policy.